Hotel Maintenance Technician

Blowing Rock, NC

Position Summary

We are seeking a dependable and detail-oriented professional to help maintain the safety, comfort, and functionality of our hotel facilities. In this role, you will support the day-to-day operation of the property by completing routine repairs, preventative maintenance, and responsive service requests in a guest-focused environment.

Responsibilities

  • Perform general repairs and maintenance across guest rooms, public areas, and back-of-house spaces.
  • Respond promptly to maintenance requests and troubleshoot issues related to plumbing, electrical, HVAC, carpentry, and appliances.
  • Complete preventative maintenance tasks according to established schedules and standards.
  • Inspect equipment, systems, and facilities to identify needed repairs or potential safety concerns.
  • Assist with room setup, furnishings, fixtures, and minor renovation or improvement projects.
  • Support emergency response procedures and address urgent maintenance issues as needed.
  • Maintain accurate records of work performed, parts used, and equipment conditions.
  • Follow property safety procedures and ensure work areas remain clean, organized, and secure.
  • Communicate effectively with team members and other departments to support smooth hotel operations.

Qualifications

  • Previous experience in maintenance, facilities, hospitality, or a related field is preferred.
  • Working knowledge of basic plumbing, electrical, HVAC, and general repair techniques.
  • Ability to use hand and power tools safely and effectively.
  • Strong troubleshooting skills and the ability to complete tasks with minimal supervision.
  • Good communication and customer service skills in a guest-oriented environment.
  • Ability to prioritize work, manage time effectively, and adapt to changing needs.
  • Basic understanding of workplace safety practices and procedures.
  • High school diploma or equivalent preferred.

Preferred Skills

  • Experience working in a hotel, resort, or similar hospitality setting.
  • Knowledge of preventative maintenance programs and work order systems.
  • Familiarity with pool, boiler, or refrigeration systems, where applicable.
  • Ability to work collaboratively with housekeeping, front desk, and management teams.

Work Environment

This position may require standing, walking, bending, lifting, climbing, and working in a variety of indoor and outdoor areas throughout the property. Scheduling may include weekdays, weekends, holidays, and on-call support depending on operational needs.

Why Join Us

We value team members who take pride in maintaining a welcoming and well-functioning environment for guests and colleagues. This is an opportunity to contribute directly to the quality of the guest experience while building hands-on skills in a professional hospitality setting.

Competitive Compensation and Benefits including health, dental and vision insurance along with 401(k) plan. We are an equal opportunity employer and a drug-free workplace. This is a position which will require work on weekends, nights and holidays.   Please, no phone calls about this job!

EOE/AA. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.