Banquet Manager

Job Summary:

The Banquet Manager is responsible for overseeing all aspects of banquet operations, ensuring the highest level of service and guest satisfaction for events of various sizes. This individual will lead a dedicated team, coordinate with other departments, and manage the logistics of banquet functions, from planning to execution. The ideal candidate will possess strong leadership qualities, exceptional communication skills, and a passion for hospitality.

Key Responsibilities:

- Coordinate and execute all banquet events, including meetings, weddings, conventions, and private parties.
- Lead, train, and supervise banquet staff, ensuring they provide exceptional service and adhere to company standards.
- Collaborate with clients to understand their event needs, preferences, and expectations, providing guidance on menu selections, seating arrangements, and decor.
- Oversee the setup and breakdown of banquet spaces, ensuring all facilities meet safety and cleanliness standards.
- Manage event timelines, ensuring all aspects of the event run smoothly and on schedule.
- Monitor inventory levels of supplies and equipment, placing orders as necessary to ensure a seamless operation.
- Work closely with the culinary team to design and execute menus that align with client expectations and budgetary constraints.
- Address client inquiries, concerns, and feedback promptly and professionally, striving for positive outcomes and high client satisfaction.
- Maintain a thorough understanding of industry trends and best practices, implementing changes as needed to enhance service levels.
- Prepare reports and forecasts on departmental performance, labor costs, and overall event profitability.
- Ensure compliance with health and safety regulations and implement standard operating procedures within the banquet team.

Qualifications:

- Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
- Minimum of 2 years of experience in a banquet management or event planning role within the hospitality industry.
- Proven leadership skills with the ability to motivate and manage a diverse team.
- Excellent organizational skills with the ability to handle multiple tasks and prioritize effectively.
- Strong communication and interpersonal skills for effective guest interaction and team collaboration.
- Proficient in event management software and Microsoft Office Suite.
- Flexible schedule with the ability to work evenings, weekends, and holidays as needed.
- Knowledge of food and beverage service, event planning, and the latest industry trends.

What We Offer:

- Competitive Salary, Benefits (including health, dental, and vision insurance along with 401(k) plan, life and disability insurance, and more). 
- Opportunities for professional development and growth within the company.
- A collaborative and dynamic work environment.

We are an equal opportunity employer and a drug-free workplace. This is a Full-Time position which will require work on weekends, nights and holidays.   Please, no phone calls about this job!

EOE/AA. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.